Privacy Policy

Last updated: March 30, 2026

This Privacy Policy explains how [RoyGabrielsen.com / TROLL Media] collects, uses, stores, and protects personal data when you visit RoyGabrielsen.com, contact us, place an order, request photography services, use client galleries, or otherwise interact with this website.

We aim to process personal data in a lawful, fair, and transparent way and only for purposes that are relevant to operating this website and our photography-related business.

1. Who we are

Website owner / Data Controller:

TROLL Media Roy Gabrielsen

Portugal

Email: office@trollmedia.pt

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us using the details above.

2. What personal data we collect

Depending on how you use the website, we may collect the following types of personal data:

a) Information you provide directly

This may include:

Your name
Email address
Telephone number
Billing and shipping address
Company name
Payment-related information needed to complete a transaction
Messages you send through contact forms or email
Information you provide when booking a photography session or making an inquiry
Information you provide when creating an account, placing an order, or accessing a client gallery

b) Information collected automatically

When you visit the website, certain technical data may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited
Date and time of access
General usage and navigation data
Cookie and consent preferences

c) Comments and media

If commenting is enabled, we may collect the data shown in the comments form, your IP address, and browser user agent string to help spam detection.

If you upload images or files to the website, you should avoid uploading files that contain embedded location data or other hidden metadata unless you want that information to be available.

3. How we use your data

We use personal data to:

Operate, maintain, and secure the website
Respond to inquiries and provide customer support
Deliver photography services and related communications
Process purchases, payments, downloads, and order fulfillment
Manage user accounts and client galleries
Improve website performance, usability, and content
Maintain basic records of business transactions
Comply with legal, tax, accounting, and security obligations
Detect abuse, fraud, unauthorized access, or technical issues

4. Legal bases for processing

Where EU/EEA data protection law applies, we process personal data on one or more of the following legal bases:

Consent – for example, where you agree to non-essential cookies or choose to subscribe to marketing communications
Contract – where processing is necessary to provide services, deliver products, or manage an order or booking
Legal obligation – where we must retain or disclose information to comply with applicable law
Legitimate interests – where it is necessary to operate, secure, and improve our website and business, provided those interests are not overridden by your rights

5. Cookies and similar technologies

This website uses cookies and similar technologies.

Some cookies are strictly necessary for the website to function properly, such as cookies related to security, login sessions, shopping cart functions, and user preferences.

Other cookies may be used for:

Analytics and performance measurement
Embedded media and external services
Marketing or social media features, if enabled

Where required by applicable law, non-essential cookies will only be used after you have given your consent through our cookie banner or consent tool. You can withdraw or adjust your consent at any time through [insert cookie settings link or instructions].

6. Analytics

We may use analytics tools to understand how visitors use the website and to improve performance and content.

Analytics data may include information such as visited pages, approximate location, device type, browser, and session activity. Where required by law, analytics that are not strictly necessary will only be activated after consent.

7. Orders, payments, and e-commerce

If you purchase products, digital downloads, prints, or services through this website, we may process personal data necessary to:

Accept and confirm your order
Process payment
Deliver goods, downloads, or services
Handle invoices, refunds, and recordkeeping
Prevent fraudulent transactions

Payment data is typically processed by third-party payment providers and is not stored in full on our servers unless necessary for order administration. The payment services we actually use, is [Stripe / PayPal / WooCommerce Payments].

8. Accounts, client galleries, and downloads

If the website allows account registration, private galleries, file downloads, or customer login, we may process:

Account details
Login-related technical data
Purchase history
Access permissions
Favorites, carts, or gallery selections
Download history, where relevant for licensing or fulfillment

This data is used to provide access to protected content, fulfill purchases, and manage customer relationships.

9. Contact forms and communications

If you contact us via a contact form, email, phone, or other messaging channel, we will process the information you provide in order to respond to your request and keep any necessary follow-up records.

We do not use your message content for unrelated marketing unless you have separately consented to that.

10. Embedded content and third-party services

Pages on this website may include embedded content or integrations from third-party services, such as:

Instagram
Facebook
YouTube
Vimeo
Google Maps
Payment providers
Spam filtering services
CDN, security, backup, or hosting services

Embedded content from other websites behaves as if you had visited those websites directly. These third parties may collect data about you, use cookies, and monitor your interaction with the embedded content, especially if you are logged in to their platform.

You should review the privacy policies of any third-party services you use.

11. Who we share data with

We do not sell your personal data.

We may share personal data only when necessary with:

Hosting and server providers
Website maintenance or technical service providers
Payment processors
Shipping or delivery providers
Accounting, legal, or tax advisors
Security, anti-spam, backup, analytics, or performance providers
Public authorities or regulators where required by law

We only share data that is reasonably necessary for the relevant purpose.

12. International transfers

Some of our service providers may process personal data outside your country or outside the European Economic Area.

Where this happens, we aim to use providers that offer appropriate safeguards for international transfers in accordance with applicable data protection law, such as contractual safeguards or other approved transfer mechanisms where required.

13. How long we retain data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including for legal, accounting, tax, dispute-resolution, and security reasons.

Examples:

Contact inquiries: retained for as long as necessary to respond and follow up
Order and invoice records: retained as required by tax and accounting law
Account data: retained while the account is active and for a reasonable period afterward if needed for legal or security reasons
Comments: retained until deleted by us or at your request, unless retention is necessary for legal or security purposes
Cookie preferences: retained according to the relevant cookie duration or until withdrawn/reset

14. How we protect your data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include secure server administration, software updates, access controls, backups, and security monitoring.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

15. Your rights

Subject to applicable law, you may have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at office@trollmedia.pt.

We may need to verify your identity before responding to your request.

16. Children’s privacy

This website is not intentionally directed at children, and we do not knowingly collect personal data from children without appropriate legal basis or authorization. If you believe that a child has provided personal data through this website, please contact us so we can review and remove the information where appropriate.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be posted on this page with a revised “Last updated” date.